Monday, February 29, 2016

MasterCard Wants You To Pay For Stuff With Selfies

MasterCard is rolling out a new strategy in the fight against credit card fraud: It wants you to pay for things with your face.

At the Mobile World Congress tech show in Barcelona this week, the credit card company unveiled its new “selfie pay” feature, which will allow cardholders to use an image of their face or a fingerprint to verify their identity when making payments online.

To use selfie pay, cardholders will have to download MasterCard’s app to their mobile device or tablet. Customers will still need to provide their credit card details to make purchases, but if further authentication is required, they can hold their device up to their face and take a photograph or use the device’s fingerprint sensor.

To prevent fraudsters from abusing the service, MasterCard said users will have to blink to prove they’re not holding a photograph up to the camera. The company said it also has algorithms in place that can detect if someone is using a previously-filmed video.

MasterCard plans on rolling out the feature in the coming months in several countries, including the U.S., Canada, the U.K. and parts of Europe.

The move came after a series of successful pilot tests last year. MasterCard told the BBC that 92 percent of its test subjects “preferred the new system to passwords.”

“I think the whole biometric space is a great way of protecting yourself when you are doing payments,” Ann Cairns, head of international markets for MasterCard, told CNBC. “There are a whole range of biometrics that say ‘I’m me, I'm making a payment’ and it just makes the whole thing more secure.”

According to The Verge, MasterCard is currently looking into other biometric security options beyond facial recognition and fingerprint scans. Specifically, the company is considering using sensors to read a person’s electrocardiogram -- the unique electrical signal produced by his or her heart.

“While even fingerprint or facial recognition requires input from the user, heartbeat recognition can take place seamlessly in the background,” The Verge explained. “You just wear a bracelet and it sends a signal to devices you're near to prove you're you.”

To prevent identity theft and fraud, many banks and companies are turning to biometrics to amp up security mechanisms. The Chinese e-commerce firm Alibaba recently introduced its own “selfie pay” feature while British bank HSBC announced new security measures this week that allow customers to authenticate their identity with a fingerprint or voice command.

“The problem with online payments has always been that the card doesn't need to be present, hence the credit card companies have charged more for the transactions to cover the costs of fraud,” Windsor Holden, head of forecasting at the U.K. tech consultancy Juniper Research, told the BBC. “If they can introduce a mechanism that makes the system more secure than merely asking for a password, then the hope would be that fraud levels decrease and the savings can be passed back onto merchants, and perhaps consumers too.”

Still, experts have warned that even biometric authentication measures like facial and fingerprint scans aren't foolproof. Privacy is also a concern. 

 


Saturday, February 27, 2016

Why Does Dave Ramsey Want To Stop You From Saving Money?

If the most popular personal finance personality in the United States had a chance to save Americans billions of dollars a year, would he? Apparently not.

On Monday, Dave Ramsey came out against a rule being reviewed by the Obama administration that would require financial advisors to act in the best interest of their clients who are saving for retirement. The fiduciary rule, as it is known, was proposed last year and would apply to 401(K)s and Individual Retirement Accounts (IRAs). 

Ramsey -- a personal finance guru who has written six New York Times bestsellers and has a talk-radio show that draws over 8 million listeners, behind only Rush Limbaugh and Sean Hannity -- said in a tweet that the rule would keep a wide swath of the population from getting personal investing advice. 

Current law allows financial advisors to work on commission when they advise savers about retirement accounts. Advisors are also allowed to earn money from mutual fund companies for steering clients to specific funds, even if those funds are not in the client’s best interest.

Such conflicted advice costs retirement savers $17 billion a year in poor investment performance and unnecessary fees, according to a White House estimate. Financial research firm Morningstar puts the cost to retirement savers slightly higher, at $19 billion.

The finance industry has continually argued that the fiduciary rule would restrict access to information from advisors and raise costs for customers. But it's important to remember that the only advice the rule would restrict is potentially conflicted advice. In addition, the advisor of a commission account has an incentive to push the client to buy and sell often, which often drives up the cost for the saver -- the fiduciary rule would restrict advisors from telling clients to buy just to generate commissions.

So why is Dave Ramsey, who preaches a financial code based on cost-cutting and ethical behavior, standing up for a business model that costs Americans billions of dollars a year? 

It might be because he makes money steering his listeners and readers to a network of financial advisors, called endorsed local providers, who can work on commission, said Helaine Olen, a personal finance author who writes an advice column for Slate.

“Ramsey’s entire business model is that he claims you can get 12 percent returns in the market, and he has a network of endorsed local providers who pay him for referrals,” Olen told The Huffington Post. 

Since Ramsey doesn’t disclose his company’s financial details, it’s hard to know exactly how much money is at stake for him, but Olen thinks the fiduciary rule might take a toll on Ramsey's referral business, and it certainly will not be good for endorsed providers who work on commission. 

Ramsey's office did not respond to requests for comment.

While Olen notes that “not everyone who works on commission is doing something with bad intent,” the current system has created a "standard where everybody is on their own and people have to figure out if they are getting advice that is in their best interest. And that’s sort of absurd, right?”

In the past, Ramsey has used his syndicated advice column to tell followers to quit jobs that require them to sell financial products they don’t believe in. A reader once asked if she should keep a part-time job that required her to push credit cards on customers. (Ramsey abhors debt and the questioner shared that view.) 

Ramsey’s advice: Quit, “for the sake of your own integrity.”

CORRECTION: An earlier version of this story incorrectly said Ramsey's radio show airs weekly. It airs five days a week.


Friday, February 26, 2016

What Bill Gates Got Wrong About Green Energy

Bill Gates on Tuesday called for "new inventions" in energy storage to make generating power from solar and wind more economical.

In a blog post accompanying his annual letter, the Microsoft founder said storing energy in lithium-ion batteries for use when the sun has set or the air is still costs triple the average kilowatt-hour of electricity in the United States.

"This is why we need new inventions that improve our ability to store energy cheaply and efficiently," Gates wrote. "Getting them will make it even easier for solar and wind to be a big part of our zero-carbon future." 

He explained:

This figure is based on the capital cost of a lithium-ion battery amortized over the useful life of the battery. For example, a battery that costs $150 per kilowatt-hour of capacity with a life cycle of 500 charges would, over its lifetime, cost $150 / 500, or $0.30 per kilowatt-hour.

So if a consumer tried to store enough electricity in this lithium-ion battery to run her house, she would be paying at least $0.30 per kilowatt-hour for the battery.

According to the EIA, the average price of electricity for consumers in the United States is around $0.10 per kilowatt-hour. The European Union, where prices average 20 cents per kilowatt-hour, and India, where they range from 2 to 15 cents, would see similarly dramatic increases.

The problem is twofold. The way electricity is priced in the United States provides poor incentives for storing excess solar and wind energy, and batteries are expensive. 

Electricity is more expensive during the day, when solar panels generate energy, and cheaper at night. Utility companies will buy consumers' excess solar generated during peak hours and recirculate it into the power grid, then sell it back at a cheaper night rate, when solar panels aren’t producing energy.

Therefore, there's little incentive for people to use solar-storage batteries that hang onto energy during the day if they could be selling it at peak prices to the utility companies and buying it back later on the cheap.

That remains a problem in most states.

But Gates is wrong to harp on the high costs of energy storage technology, according to Matt Roberts, executive director of the trade group Energy Storage Association.

"There's sort of this perception that costs need to come down for something to happen," Roberts told The Huffington Post by phone on Tuesday. "This cost focus is a bit of a red herring. What we need to see out there is more value focus."

For businesses, the long-term benefits are clear. The historic climate accord reached in Paris last year provides a framework for building a low-carbon economy, and it signals to companies that renewable energy will be a smart investment right now, even if the tangible benefits won't show for another few years. 

The costs of storing energy are likely to decrease by 50 percent in the next five years, according to Roberts. That makes sense. Electric automaker Tesla, which released two storage batteries last year, is building a $5 billion manufacturing plant in Nevada called the Gigafactory, which at its peak is projected to produce more lithium-ion batteries in a day than were produced in the entire world in 2013. 

Roberts said Gates would better serve the renewable energy movement by highlighting the positive outlook for energy storage instead of noting obstacles that are already in decline. 

"Those costs are still coming down," he said. "But the big thing that unlocks this is value." 


Wednesday, February 24, 2016

Here's A Devious Way To Get Workers To Exercise

Corporate wellness programs seem like a no-brainer in theory. In order to get employees to exercise more, companies can just pay them to reach a certain number of steps walked or calories burned. Right?

Not quite, suggests a new study by researchers at the University of Pennsylvania. Rather than rewarding employees with cash or perks for achieving a fitness goal, employers might consider first giving out money and then gradually taking it away from those who fail to reach their goals. 

The idea of losing money for not exercising may help motivate workers, according to the study, published earlier this week in the Annals of Internal Medicine.

“We know that people are irrational, and that they respond more to loss than gains,” Mitesh Patel, one of the researchers, told HuffPost. “People want to avoid the feeling of losing something they feel they already have. That can be very motivating."                                                              

The researchers enlisted a group of 281 slightly overweight adults and instructed them to walk 7,000 steps a day. One group of participants was paid $1.40 each day they hit the goal; another was entered into a lottery to win $5 or $50 if they completed the 7,000 steps; a third group received $42 at the beginning of the month, with $1.40 deducted each day the goal was not achieved. A control group received only feedback on their exercise and no money.

The monetary incentives were offered for 13 weeks. During that time, the group whose money could be taken away actually performed better than the others -- which surprised the researchers. They also didn't expect to see such similar results between the people who got paid to exercise and the ones who didn't get paid at all. 

Participants in the penalization group hit the 7,000 steps on 45 percent of the days. Those who had the possibility of a reward achieved it just 35 percent of the time, and those in the lottery group did so 36 percent of the time. The people who only got feedback hit the goal on 30 percent of the days.

As an interesting note, the participants in the loss incentive group never actually earned the $42 upfront. The researchers paid everyone with a check at the end of the month. The money used during the study was all deducted from an imaginary account, proving that just the psychological fear of losing money is pretty strong. 

The researchers hope that the data will help companies develop more effective ways of getting their employees to exercise. Standard wellness programs usually take the reward approach, like offering to supplement gym memberships or giving prizes for reaching weight or blood pressure goals. But if penalizing employees makes them a little more eager to work out, why not try that?

“If we’re going to use incentives, we should think about how it’s designed and incorporate behavioral economics,” Patel said.

Nearly half of U.S. companies have adopted wellness programs, many of which hinge on outcome-based goals like losing weight or decreasing cholesterol levels. Their actual effectiveness is contested: Some studies argue that they don’t significantly improve health.

Not to mention, when employers start emphasizing the need for workers to take better care of themselves, some worry that the burden of the health care costs get shifted onto those who are less healthy and that the programs will violate employee privacy. In 2014, CVS was sued by one of its employees for allegedly making her disclose her weight and sexual activity under a health screening program or pay $600 a year if she declined.

And while incentivizing workers to get healthy has good intentions, the fundamental message that a company conveys should be that it’s encouraging a culture of healthy behavior. No one wants to be overworked, stressed and, on top of all that, penalized for not having taken enough steps in one day. That’s pretty discouraging -- and won’t solve problems either.


Tuesday, February 23, 2016

Your Fears About The Coming Robot Revolution Might Be Overblown

CAMBRIDGE, Mass. -- The robots are coming! The robots are coming! But maybe that's OK.

Rob High, IBM's chief technology officer for Watson, on Saturday urged an audience of industry elites, academics and press to consider how artificial intelligence technology should improve -- rather than replace -- the human experience.

AI can help people became more efficient, creative and informed, High suggested during a keynote speech at the MIT Tech Conference.

"It's not about answering the question, it's about helping you come up with the questions you're not thinking to ask," High said.

Take Watson, for example. It's a technology platform geared toward using a vast amount of data to produce intelligent responses to some of the biggest human problems, like cancer treatment.

No one human could possibly read every medical journal out there, but Watson is being trained to ingest that information and produce smart solutions based on specific data -- a patient's background and symptoms, for example.

That's a true partnership between humans and AI. Watson takes information that people produce, considers a variety of factors and provides knowledge that is then used to help a human doctor do their job better. But Watson is not a replacement for an actual doctor.

There are concerns that robots are coming for our jobs, though. Meet Pepper, a Japanese robot that's able to function as an intelligent sales representative.

In a video High included in his presentation, Pepper interacts with a man who wants to buy a cheap television. She up-sells him and suggests a cutting edge 4K TV instead. (Yes, this is real life.)

The man asks the robot if channels are even broadcasting in 4K yet. The robot considers the question and responds with several stations that, indeed, broadcast in 4K.

That's cool, but there's an obvious dark side. A store like Best Buy could theoretically populate its TV section with a couple of Peppers someday, rather than pay a regular wage to human employees.

We as a society have a role and responsibility for deciding how we want [artificial intelligence] to affect us.Rob High, CTO of IBM Watson

The Huffington Post asked High about concerns that a robot like AI could steal human jobs. He said, of course, that he doesn't have the answer. But he said it's absolutely a question society will have to grapple with in the near future. 

"We, not just as a set of engineers a set of scientists building these things," High said. "We as a society have a role and responsibility for deciding how we want these things to affect us in the world."

He compared AI to a hammer. There's a social contract that you use a hammer to build stuff, not to bludgeon people to death. Sweet, robotic Pepper isn't a murder machine, but the same principle applies.

"We have created conditions and regulatory requirements and social conditions that place expectations on how people use these things," High said.

And anyway, he added, so many of these jobs have already disappeared. Hotel concierge desks are so often understaffed, he offered. Supermarkets and pharmacies have already embraced self-service checkout machines.

In High's vision, an intelligent robot who fills an already empty slot makes life better for current employees and customers.

"Having a robot, in this case augmenting the staff, benefits the people who are there so that it helps them serve their customers better," he said.

So, sleep tight: Maybe there's nothing to fear about the robot revolution after all.


Artificial Intelligence Might Just Disrupt Know-It-All White Men

CAMBRIDGE, Mass. -- White male executives, long accustomed to their opinions becoming policy, may have the most to fear from artificial intelligence. 

Seas of data analyzed by swift cognitive computing could make the  gut instincts of the executives who dominate business obsolete, according to the lone woman on a five-person panel at the MIT Technology Conference at the Massachusetts Institute of Technology on Saturday.

“A lot of business is run by, no offense, smart white men,” said Amanda Kahlow, chief executive of the AI-driven marketing firm 6sense, as she turned to the four white men serving on the panel. “AI is going to take the ego out of the equation.”

Male privilege ripples through the tech industry. Less than 6 percent of venture capitalists -- who provide startups with the financial lifeblood they need to get off the ground -- are women. When you consider those on the receiving end of venture capital, the ratio is even worse. Less than 3 percent of the 6,793 companies that venture funds backedfrom 2011 to 2013 were headed by a woman, according to a 2014 study from Babson College.

Alexander C. Kaufman / The Huffington Post
Amanda Kahlow was one of just three women who spoke at on panels at the 2016 MIT Technology Conference. 

“I look at them as gods,” Kahlow said. “They get to decide. Thousands of companies come in, and they get to decide. It’s all subjective.”

“You like to say you’re data driven,” she added, before being interrupted with a quick denial from her co-panelist, venture capitalist John Frankel. “But you’re not data driven.”

Indeed, data shows that women-led businesses may be better bets. A Fortune magazine analysis showed that Fortune 1000 companies with female chief executives delivered better stock market returns than those with male CEOs. Yet only 51 of Fortune 1000 companies are run by women.

“Businesses today are run by subjectivity, they’re run by the person in the room who has the highest title and the loudest voice,” Kahlow told The Huffington Post in an interview after the panel. “Sadly, those don’t always correlate with having the best opinion or the right approach.”

Still, Kahlow said she has adjusted to operating in a man’s world -- so she may need data to check her subjectivity as much as any man. Over the years, she steeled herself against the self doubt that can plague women working in male-dominated industries, Kahlow said.

“Because, as a woman, I’m told what to do all the time, it might be harder for me to take that data in,” she said. “In the past, I thought ‘they know better than me, I should really think about this.’ Now, I can be less likely to listen sometimes.”